Real People, Real Reviews

Prime customers have always been the best when it comes to communicating what makes Prime the best. Read what a few have said about their experiences at Prime. We think our customers are awesome!


I contacted Ma Vargas about a vehicle I was interested in online. she was extremely professional and accommodating and immediately put me in touch with Tom. I live 1200 miles away. Tom was very informative and communicated extremely well through the whole process. He picked my father up at the airport and had him on the road in record time. Awesome experience.

Jeff from Jacksonville, Florida on Cars


Chris Thibodeau was knowledgeable regarding the availability & use of MB’s newest technology. Chris was patient with us, as we took most the day to decide. We ended up upgrading to a S-550 and we are happy we did.

Mister C from Merrimack, NH on Cars


Excellent customer service experience! Salesperson, Mark Ames, went above and beyond! I would recommend him, the dealership and feel confident that I will be back to purchase another Mercedes!

Judi from Warner, NH on Cars


Was looking for CPO S550. Salesperson immediately knew and found the exact vehicle I wanted. The sales process was smooth, from initial deposit on Thur evening, thru the drive away on Tue evening. Received updates daily on certification process, financing, and when car was available for pick up. This is the way I like to do business!

MyNameFrank from Salem, NH on Cars


We have purchased 4 cars from this dealership, and we will be back when we are ready to buy again!

I would highly recommend Jeff Donovan, he is our salesman, and is phenomenal at his job.

When you’re ready for a Benz, call them, you won’t regret it :)

Heather M., Bedford, NH on Yelp


Had an excellent experience working with Mark Ames. This is the fourth MB purchased with Mark and he made the experience outstanding, as usual. Fulfilled all the requirements we had for an 2015 S550 and delivered exceptional customer service. Every aspect of the experience was excellent. Highly recommend!

Rick K., on Yelp


Purchased a used car from Holloway and it was a painless, happy experience. Even though I was a pretty low-ticket customer in a world of Mercedes, I was treated just like everyone else, with a high degree of professionalism, helpfulness and friendliness. They made the purchase as efficient and easy as possible and my new car was shiny clean, gassed up, and ready to go. A great experience all around.

CL S., Boston, MA on Yelp


Great experience!! I have unfortunately been to many Mercedes Benz dealers around the country and found this one to be far superior in customer service. Rosie Cray and the women that greeted us (Michelle) were outstanding, caring, helpful, and just made us smile. Hope we don\’t have to go back soon, but if so, would gladly drive further distances to get to this dealer.

Paul on Google+