How to jump-start a Mercedes-Benz in Manchester, NH

Open the hood, clip the red cable to the positive jump terminal under the plastic cover, and clip the black cable to unpainted metal on the engine block or frame. Start the donor car, give it two to five minutes, then try your Mercedes-Benz.

Most Mercedes-Benz cars have a dedicated jump terminal under the hood, so the cables never need to reach the battery itself. The battery is often in the trunk or under a rear seat, depending on the model.

Keep reading below, then schedule a test drive in Manchester. Bringing your own numbers to the lot settles this faster than any spec sheet.

Jump-start your Mercedes-Benz in Manchester, NH from the under-hood terminals

Mercedes-Benz typically provides a remote jump-start terminal under the hood, and that is the point you connect to. The terminal under the cover is positive, and the negative connection goes to bare metal nearby, so the battery stays out of the job.

What do you need before you jump-start a Mercedes-Benz?

You need a working donor vehicle and jumper cables with red (positive) and black (negative) clamps. Park the donor car close enough that the cables reach without stretching.

Winter makes this more than a theoretical need in Manchester. Manchester Airport averages 129.1 days a year with a low at or below 32 degrees Fahrenheit (NOAA, 1991 to 2020 normals), so a cold morning is a common setting for a dead battery.

Where are the jump terminals on a Mercedes-Benz?

Look under the hood for a plastic cover marked with a plus sign or a battery icon. The positive terminal post sits under that cover.

For the negative connection, look for a bare metal bolt or ground post nearby on the chassis. That is the point the last black clamp goes, not the dead battery.

In what order do you connect jumper cables to a Mercedes-Benz?

Connect the two red clamps first, then the two black clamps. Attach the cables in this order:

1. Clip one red clamp to the positive jump post on the Mercedes-Benz, under the plastic cover.

2. Clip the other red clamp to the positive (+) terminal on the donor battery.

3. Clip one black clamp to the negative (-) terminal on the donor battery.

4. Clip the last black clamp to an unpainted, solid metal grounding point on the Mercedes-Benz engine block or frame, away from the battery or fuel lines.

How do you start a jumped Mercedes-Benz and remove the cables?

Start the donor vehicle and let it run for 2 to 5 minutes. That feeds a charge into the Mercedes-Benz system. Then try starting your Mercedes-Benz.

Once it runs, take the cables off in reverse order:

1. Remove the black clamp from the Mercedes-Benz ground point.

2. Remove the black clamp from the donor battery.

3. Remove the red clamp from the donor battery.

4. Remove the red clamp from the Mercedes-Benz jump post.

Who do you call in Manchester if your Mercedes-Benz still won’t start?

Call Mercedes-Benz Roadside Assistance at 1-800-FOR-MERCEDES (1-800-367-6372) if your car has an active Mercedes-Benz warranty or service history. For other cases, look up a local 24/7 mobile battery or towing provider in Manchester, NH.

If you are a member, AAA Northern New England is another route for a battery or tow.

FAQ

Why shouldn’t the last black clamp go on a dead battery’s negative post?

The negative post on a dead battery can be hidden or prone to sparking. Use an unpainted, solid metal ground point on the engine block or frame instead, away from the battery and fuel lines.

What should you tell roadside assistance when you call for a Mercedes-Benz?

Give the model and year of your Mercedes-Benz. Say where it is parked, such as at home or in a specific parking lot.

How do you book Mercedes-Benz service in Manchester, NH?

Mercedes-Benz of Manchester takes service appointments three ways. You can schedule online, come in person, or call.

Where is Mercedes-Benz of Manchester and when is it open?

The store sits on Gold St in Manchester, at 875 Gold St, NH 03103. Sales hours are Monday to Thursday 9:00 AM to 7:00 PM, and Friday and Saturday open at 9:00 AM and close at 6:00 PM. The store is closed Sunday.

Can Mercedes-Benz of Manchester order and install parts?

Yes. An online form takes parts orders, and the store phones once the parts come in. The store can install parts it orders, including through an “Installation?” box on the online order form.

Does Mercedes-Benz of Manchester give upfront pricing on service?

Yes. We offer upfront pricing. Bring the model and year of your Mercedes-Benz when you ask about service.

Book your Mercedes-Benz service at Mercedes-Benz of Manchester after a dead battery

If the car still won’t start after a jump, book a service appointment with us. You can set up that visit on the website, at the store or over the phone.

Our rating is 4.6 stars across 2,251 Google reviews (Google, 2026). In an April 2026 Google review, Scott A. wrote: “Jon at the sprinter desk is great, very helpful and friendly. His team in the sprinter building are second to none. They will have you back on the road very quickly.”

We offer upfront pricing. Service hours are Monday to Friday 7:00 AM to 5:00 PM, and Saturday opens at 7:00 AM and closes at 4:00 PM. The store is closed Sunday.

Parts can be ordered through the online form, and the store can install the parts it orders.

Start with a service appointment at Mercedes-Benz of Manchester, 875 Gold St, Manchester, NH 03103, online, in person or by phone. Our website is manchestermb.com.

Mercedes-Benz of Manchester answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Manchester showroom, or call 603-792-2460.

Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Mercedes-Benz of Manchester for complete details regarding current vehicle inventory, pricing, and equipment.

Contact Us

We would love to hear from you! Please fill out this form and we will get in touch with you shortly.
  • This field is for validation purposes and should be left unchanged.